OUR STRATEGIC CAPABILITIES
We are committed to long-term strategic client relationships providing proactive, cost effective advice and solutions. Our objective is to establish one approach and practice, that increases our leverage with the insurance market in Namibia and elsewhere. Our sole aim is to reduce the cost of risk for our clients without compromising cover.
Multisure Financial Services is a 100% Namibian owned group of companies – comprising a Short Term Insurance Broker and both Short and Long Term Reinsurance Brokerages, aligned to International markets, with more than 120 years’ combined insurance experience, specialist expertise and an unfailing reputation. We value a client-centric spirit, a value-driven offering, teamwork, partnerships and interdependence as our competitive advantage.
We confirm the relationship that we have with our customers is far more than just transactional. We would like to develop a risk partnership with your organisation, based on regular, planned contact. This will allow all parties to be aware of the respective needs and expectations in order to facilitate future planning and enable us to shape our offering accordingly.
A dynamic and exciting sector and operation which operates in many different facets of business each contributing to the overall success of our client’s business as a whole. Importantly, given the volume of premiums we manage, together with our specialist broking unit, we are unrivalled in terms of pricing and coverage that we can obtain for you on all classes of insurance.
Our strategy is to work with you through the middle path of the peaks and lows of the insurance cycle. Over and above conventional offerings, we are also able to offer Risk Identification, Risk Management dovetailing conventional and unconventional products such as “On and Off Balance sheet” Risk Financing options which can reduce your Pay Away Premiums.
Our central purpose is to ensure prompt and efficient handling of all claims with your image and reputation in mind. We are proud of our proven record of efficient servicing of this crucial aspect of our client’s policies. Annually we provide claims statistics and reports. In addition, we can provide loss trends and forecasts, which will assist you, both in implementing additional risk control measures where trends indicate the necessity, as well as assisting in determining any possible self-insurance levels and insurance program structures.
We can provide unmatched pre- and post-loss property solutions that address our client’s property risk holistically and with a long-term view toward measurable results. Our risk control goes beyond hazard and risk identification and includes keen awareness of changing codes and regulations, innovative risk mitigation strategies, property and business interruption valuations and fire protection/engineering.
The consistent value and service delivery methodology that ensures every client receives the best customized risk advice and brokerage services in the industry:
- A focus on optimizing your total cost of insurable risk.
- A program designed entirely around your needs.
- A dedicated team
- Access to the best markets in the Namibia and if required access to Lloyds of London.
- We represent all registered insurance companies in Namibia and are totally independent.
- Constant investment in new ideas and solutions.
- Industry leading service wherever you need it.
- Your feedback drives our performance.
- Open and honest dialogue about the value we add to your business.
Our dedicated team is committed to providing you with an excellent quality of service.
